some confusion due to poor communication, tracking # was not updated on time.
Some parts were not delivered
Poor quality of the product, pretty expensive for the same product compared with other suppliers
Resposta do fornecedor:
Hi Dear , thank you for your reviews ,we will do better in our communication and service .
After we know the tracking number changed to another number ,we sent to you at once , UPS tracking number : 1ZF1V7670405080171 . We sent machine on April 1 st , on 5th April , UPS delivered the machine to you . For the liquid solution tracking information ,you can check on the Alibaba logistic , you received it .
For the power line you said cannot found on the package ,we sent $11.5 for you in Alibaba to purchased one in local .
After you received machine ,you said other suppliers machine is much cheaper , we don't if it is the same machine , same shipping way ,machine included solution or not ?
But our machine and liquid solution is included the customs taxes to Canada , we do our best price for you . Thank you
18 Apr 2024